Privacy Policy

We collect information you provide directly to us when you register for our corporate finance programs, contact us for consultation, or interact with our educational platform.

• Personal Information: Your name, email address, phone number, company details, and professional background
• Educational Data: Learning progress, assessment results, course participation, and feedback submissions
• Technical Information: IP address, browser type, device information, and usage patterns on our website
• Communication Records: Emails, support tickets, and consultation notes for service improvement

We also automatically collect certain information through cookies and similar technologies when you visit mind-volt.com. This helps us understand how visitors use our site and improve the experience.

Your information helps us deliver quality corporate finance education and support. We use collected data to:

• Provide access to our learning programs and track your educational progress
• Send course updates, schedules, and important program announcements
• Offer personalized learning recommendations based on your professional background
• Respond to your inquiries and provide customer support
• Improve our educational content and platform functionality
• Comply with legal obligations and maintain accurate records

We don't sell your personal information to third parties. Any data sharing occurs only with your consent or as required by Bulgarian and EU regulations.

We take data protection seriously and implement multiple security measures to safeguard your information:

• Encrypted data transmission using SSL/TLS protocols
• Secure servers with regular security updates and monitoring
• Access controls limiting who can view your personal information
• Regular backups stored in secure, encrypted environments
• Staff training on data protection and confidentiality requirements

Your data is stored on servers located within the European Union, ensuring compliance with GDPR requirements. We retain your information only as long as necessary to provide our services or as required by law.

As a Bulgarian company operating under EU law, we respect your data protection rights. You have the right to:

• Access: Request a copy of all personal data we hold about you
• Rectification: Ask us to correct any inaccurate or incomplete information
• Erasure: Request deletion of your personal data under certain circumstances
• Portability: Receive your data in a structured, machine-readable format
• Restriction: Limit how we process your information in specific situations
• Objection: Opt out of certain types of data processing

To exercise any of these rights, contact us at contact@mind-volt.com. We'll respond within 30 days and verify your identity before processing requests.

Our website uses cookies to enhance your browsing experience and analyze site usage. We use:

• Essential Cookies: Required for basic site functionality and security
• Analytics Cookies: Help us understand visitor behavior and improve our content
• Preference Cookies: Remember your settings and personalize your experience

You can control cookie settings through your browser preferences. Disabling certain cookies may affect site functionality, but won't prevent you from accessing our main educational content.

We work with trusted service providers to deliver our educational programs effectively:

• Email service providers for course communications and newsletters
• Learning management systems for course delivery and progress tracking
• Payment processors for secure transaction handling
• Analytics tools to understand website performance and user engagement

All third-party providers are carefully selected and required to maintain strict data protection standards. They can only use your information for the specific services they provide to us.

We keep your information only as long as needed for legitimate business purposes:

• Active Students: Personal and educational data retained during enrollment and for 3 years after completion
• Marketing Contacts: Contact information kept until you unsubscribe or request removal
• Financial Records: Transaction data retained for 7 years as required by Bulgarian tax law
• Website Analytics: Anonymized usage data retained for up to 26 months

After retention periods expire, we securely delete your information unless legal obligations require longer storage.

We review and update this privacy policy annually or when significant changes occur to our data practices. When updates happen, we'll notify you through:

• Email notification to all registered users
• Prominent notice on our website homepage
• Updated version posted at mind-volt.com/privacy-policy

Continued use of our services after policy updates indicates your acceptance of the changes. If you disagree with modifications, you can request account closure and data deletion.